Who we are
TaPAY is a business point of sale application and website owned and operated as a product of MUJEER, Amman, Jordan. Contact: wecare@mujeer.com, +962 6 222 0747, 53 Al-Fadeleyah Street, 2nd Floor, Shmeisani, Amman 11194, Jordan. This policy covers the TaPAY app, public website and related support and onboarding services.
Information we process
Depending on how you use TaPAY, we process account and business details (name, phone number, business identifiers, role and configured account), customer details entered by your business (such as name, phone and address), products, inventory, invoices, transaction amounts and payment status. We process support messages and onboarding requests, and an optional profile photo if you upload one. Hosting systems may log IP addresses, request times, browser or device details and errors for operation and security.
Why we use information
We use information to authenticate users, connect enabled business accounts, manage sales and invoices, display stock and reporting, facilitate configured payment and messaging integrations, provide support and respond to requests. We also use necessary operational information to maintain service security and reliability. We do not use website enquiries to enroll you in promotional mailing lists without separate permission.
Your business and its customers
When a merchant enters customer or transaction information, that merchant is responsible for having authority to use it and for explaining its own data practices to its customers. MUJEER processes connected business records to provide the service. For a request about a purchase or a merchant’s customer record, contact the relevant merchant; we can help direct a request where appropriate.
Permissions and device storage
The camera is used when you choose barcode or QR scanning, a receipt photo or a profile photo. Photo-library access is used when you choose a receipt or profile image. These permissions can be managed in device settings. TaPAY stores session credentials and account configuration on your device using app storage, including secure storage for sensitive session values. This website does not request camera, microphone or location permissions.
Service providers and sharing
Information is shared as necessary with hosting providers, the business ERP configured for your account, and enabled messaging or payment providers. Configured WhatsApp services may involve Meta; configured hosted payment links may involve PayTabs. Those services process information under their own policies and merchant arrangements. We may disclose information when legally required or necessary to protect rights, security or prevent fraud. We do not sell personal information.
Payment details
Hosted payment pages are operated by the configured payment provider. Do not send full card numbers, security codes, passwords or one-time codes through website forms or support messages. TaPAY may receive a payment reference, amount and status to associate a payment with an invoice.
Retention and deletion
Website requests are retained for up to 12 months in the active request store unless an ongoing matter requires longer handling; older entries are removed when that store is maintained or next receives a request. Business account data is retained while needed to provide the service. Financial, invoice, fraud-prevention and legally required records may need to remain after account closure. Backup copies may persist until their normal rotation. Contact us for the applicable retention details for your business and jurisdiction.
Your choices and rights
You may request access, correction, an export or deletion of personal data, or raise a privacy concern, by emailing wecare@mujeer.com or using the account deletion page. We verify identity and business authority before releasing or deleting records. We explain any records that must be retained. Uninstalling the app removes the app from your device but does not itself delete your business account or server records. Your legal rights depend on the law that applies to you.
Security and international processing
We use HTTPS and access restrictions for website requests, with measures intended to protect the confidentiality of business data. No system can guarantee absolute security. Hosting and configured service providers may process data outside your country. Contact MUJEER to discuss provider locations and contractual arrangements for your deployment.
Children, cookies and updates
TaPAY is intended for business users, not for children under 18. Contact us if a child has provided personal information. The public website uses an essential session cookie on form pages for CSRF protection and submission feedback; it does not include advertising or third-party analytics scripts. We update this policy when practices change and show the effective date above. Saving a necessary-only choice in Cookie settings stores tapay_cookie_preferences in this browser for 180 days. You can review or reset the saved choice from the footer at any time.